Controller and console forensics.
Disk, memory, log rotation, firmware drift, IPS load — the readouts that explain a console that reboots itself, loses settings, or drags every device down with it.
Network audits and diagnostics in New York City.
When a network misbehaves and the usual fixes haven’t explained it, ShiftCTRL finds the cause before touching anything. Evidence-first network audits and root-cause diagnostics across the five boroughs — console health, WiFi, throughput, and security posture — delivered as a signed report, at a flat $150 per engineer-hour.
ManhattanBrooklynQueensThe BronxStaten IslandLong Island
Diagnosis before prescription.
Most network problems get “fixed” by replacing hardware until the symptom moves. An audit works the other way: pull the evidence, find the cause, then fix exactly that — and prove it held.
WiFi and RF investigation.
Roaming behavior, channel overlap, transmit-power mistakes, and interference — measured in the building, not guessed from a screenshot of bars.
Speed, drops, and the path out.
Where the throughput actually dies — ISP handoff, gateway, IDS/IPS ceiling, switching, cabling, or a duplex mismatch nobody noticed — with the measurement to prove it.
Segmentation and exposure review.
Flat networks, guest WiFi that reaches the office, port forwards left open, cameras on the staff VLAN — the quiet risks an unaudited network accumulates.
Documentation of what exists.
The audit produces the map the last installer never left — topology, VLANs, port assignments, and rack contents as they actually are, not as anyone remembers them.
Fixes ranked from free to capital.
Findings come with options ranked by cost — configuration fixes first, hardware last — so you decide with evidence instead of a sales pitch.
What a network audit includes.
Scoped to the problem — a single misbehaving console and a full multi-site assessment are different engagements. The intake call settles scope before the clock starts.
NA-01Intake — symptoms, history, what changed
NA-02Console and controller health pull
NA-03Topology and VLAN as-found mapping
NA-04WiFi measurement — coverage, roaming, airtime
NA-05WAN and throughput path testing
NA-06Cabling spot-checks where evidence points
NA-07Segmentation and exposure review
NA-08Camera and PoE load verification
NA-09Root-cause findings with evidence attached
NA-10Remediation options ranked by cost
NA-11Written authorization for any disruptive change
NA-12Signed close-out report
Evidence, not anecdotes.
A console that crashed five times in ninety days isn’t unlucky — it’s a pattern. We pull the history, line the events up, and show you the mechanism before recommending anything.
Something is wrong
Diagnostic audits.
The network is misbehaving and nobody can say why. We chase the cause with measurements — for UniFi consoles specifically, the productized remote version is the UniFi Health Check.
- WiFi drops at random and nobody can say why
- The gateway reboots itself — weekly, then daily
- Internet is fast on speed tests, slow in real use
- Cameras eat storage or fall offline silently
- The last installer left no map and no credentials
- Every fix so far has been a guess that didn’t hold
Due diligence
Assessment audits.
Nothing is on fire — you just need to know what you actually have before a decision commits money to it. The as-found map and ranked findings make the next step a choice instead of a gamble.
- Before buying hardware a vendor says you need
- Before a lease, fit-out, or expansion commits the budget
- After an incident — outage, breach scare, or data loss
- When taking over a network nobody documented
- Before handing the network to a new IT provider
- Annually, for networks a business depends on
Audits, written up and named.
Engagement notes from real diagnostic work — with the client named.
Christ Church BronxvilleUDM Pro forensic diagnostic — root cause found, written up, and signed off.Read the engagement The Lang School17-AP density review — the audit that right-sized a school’s wireless.Read the engagement Ahmadiyya Muslim CommunityMulti-site assessment that preceded a ground-up rebuild.Read the engagement
All engagements PricingRates & minimums →
Findings you can act on.
Scope is settled at intake, and console-level audits run remotely anywhere. The deliverable is a signed report: findings, evidence, and remediation ranked by cost. Rates and minimums are published on the pricing page.
Intake
Symptoms, history, and what changed — plus console access arranged read-only wherever possible.
Evidence
Health pulls, measurements, and as-found mapping — on-site or remote. Nothing is changed while we look.
Diagnosis
Root-cause findings with the evidence attached — what is failing, why, and what it will do next if left alone.
Remediation
Options ranked from no-cost to capital. Disruptive changes wait for your written sign-off — then we fix it.
Network audits across NYC and the tri-state area.
Headquartered in New York City — on-site across the five boroughs and Long Island with no travel fee, the wider tri-state area on-site, and console-level audits remotely anywhere.
On-site / NYCNew York CityManhattan, Brooklyn, Queens, the Bronx, Staten Island
On-siteLong IslandNassau and Suffolk Counties
On-siteWestchester CountyLower Hudson Valley
On-siteNorthern New JerseyBergen, Hudson, Essex, Passaic
On-siteConnecticutFairfield and adjacent counties
RemoteWorldwideConsole-level audits run remotely anywhere
Frequently asked questions.
If your question is not here, send it — a senior engineer reads every inbound.
Do you perform network audits in New York City?
Yes — we run evidence-first network audits and root-cause diagnostics across Manhattan, Brooklyn, Queens, the Bronx, and Staten Island, plus Long Island and the wider tri-state area; console-level audits run remotely anywhere.
What does a network audit cost in NYC?
Scope is settled at intake, so you know the expected hours before the clock starts — remote console audits have no travel component at all. Current rates and minimums are on our pricing page.
What do we get at the end of an audit?
A signed report: root-cause findings with the evidence attached, an as-found map of the network as it actually exists, and remediation options ranked from no-cost configuration fixes to capital hardware changes.
Will the audit disrupt our network?
No — the audit itself is read-only wherever possible, and any change that could disrupt service waits for your written authorization, in line in the report.
Can you audit a network another company installed?
Yes — that’s the most common case. We map what exists, document it, and hand you the as-builts the previous installer never left, with no obligation to use us for the fixes.
Do you audit non-UniFi networks?
Yes. UniFi consoles are our specialty, but the audit method — evidence pulls, measurement, as-found mapping, ranked findings — is vendor-neutral and covers mixed environments.
GET IN TOUCH
A network problem nobody has explained yet?
Describe the symptoms and what’s been tried — we’ll tell you what evidence we’d pull, what the audit would cover, and what it would cost before anything starts.